Joseph Louwagie II, MBA, CPCU, SCLA, AIC, AIM, is head of the strategy and innovation group for the claims division of Verisk Insurance Solutions. In this role, Louwagie is responsible for three departments of the claims division, including data and analytics, product innovation, and strategy and business development. This includes the divisional strategic and operational planning, business development, mergers and acquisitions, monitoring the major division level goals and objectives, and assessing the competitive environment.
Previously, Louwagie was assistant vice president of Property Claim Services® (PCS®) where he was responsible for catastrophe identification, loss estimating, and activities related to catastrophe response and mitigation.
Louwagie has more than 25 years of experience in the insurance industry, including extensive work in property and auto claims and catastrophe response management. Prior to Verisk, he served at USAA where he spent 11 years, primarily in management of auto and property claims operations. His time at USAA included job rotations as chief of staff for the P&C president and as an HR generalist supporting the senior leaders of the P&C organization. He also worked as a catastrophe coordinator at The St. Paul, where — after directing the claims response to 13 catastrophes in one year — he received the Chairman’s Award.
Louwagie graduated from St. Cloud State University with a degree in risk management and insurance and from the University of North Carolina at Chapel Hill where he attained his MBA. He holds the Chartered Property Casualty Underwriter, Senior Claim Law Associate, Associate in Claims and Associate in Management designations. He began his business career as a U.S. Peace Corps volunteer on a two-year assignment in Paraguay.